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Chemical engineering graduate Vincent De Palma ’79 has become president of management services at Pitney Bowes Management Services, taking responsibility for the profit and loss statements of the $1 billion business. He also directs development, implements strategies for high customer satisfaction, and identifies profitable new services.
Pitney Bowes provides outsourced mail services and document management. De Palma previously worked at Automatic Data Processing.
An important professor in his college career was George Hoerner, former head of chemical engineering.
“The main influence he had was instilling a disciplined problem-solving approach through his teachings, which has helped me in business throughout my career, whether as a refining engineer for Exxon right out of school, or as a consultant at McKinsey & Company, or in a business leadership role at Petroleum Heat & Power Company, ADP, and now Pitney Bowes, says DePalma.
“Addressing tough business challenges also requires having strong people skills. Again, the environment at Lafayette certainly helped hone those skills,” he adds.